privacy-policy

Dead Stock Clearance (“we,” “our,” or “us”) is committed to protecting the privacy and security of the personal data collected from merchants (“you”) and visitors who install or use our Shopify application. This Privacy Policy explains how personal information is collected, used, and shared when you install or use Dead Stock Clearance in connection with your Shopify-supported store.

Information We Collect When you install and use Dead Stock Clearance, we collect information directly via Shopify’s Admin APIs to provide and support our application services:

Merchant Account & Contact Information: We collect your Shopify store name, store primary email address, store owner contact details, and store myshopify.com domain.

Product & Inventory Data: We process catalog data, including product titles, variant IDs, pricing, compare-at prices, inventory levels, and historical sales/last-sold timestamps to calculate dead stock thresholds and apply requested markdowns.

Order & Fulfillment Data: To sync inventory and process automated clearance operations, we process order status, order creation dates, and fulfillment information.

System Logs & Usage Data: We automatically log app diagnostic logs, API response statuses, and interface interactions to ensure system uptime and troubleshoot errors.

We do not collect or store customer payment details, credit card numbers, or buyer personally identifiable information (PII) beyond order fulfillment timestamps necessary to execute stock clearance workflows.

How We Use Your Information We use the information collected from your store solely to fulfill the core functions of Dead Stock Clearance, including:

Identifying dead stock and slow-moving product variants based on your configured rule settings.

Applying and reverting automated pricing rules, discounts, and compare-at pricing updates to your store catalog.

Maintaining audit logs and active sale history within your app dashboard.

Communicating important service updates, technical notifications, or support responses to you.

Sharing Your Information We do not sell, rent, or lease merchant or customer personal data to third parties.

We only share data with essential infrastructure service providers (e.g., cloud hosting and database platforms) necessary to run the application software. All service providers process data strictly in accordance with our instructions and security standards.

We may also disclose information if required to comply with applicable laws, legal processes, or valid governmental requests.

Data Retention & Mandatory Webhooks Data Retention: We retain your store configuration preferences and audit logs for as long as you maintain an active installation of Dead Stock Clearance.

App Uninstallation: Upon uninstalling the application, our access to your store APIs is immediately revoked. In accordance with Shopify’s developer requirements, we process mandatory compliance webhooks (customers/data_request, customers/redact, and shop/redact) and permanently purge all stored shop settings and audit logs within 48 hours of uninstallation.

Your Rights & GDPR Compliance If you are located in the European Economic Area (EEA) or the United Kingdom, or if your store serves customers in these regions, you have specific data protection rights under privacy regulations (such as the GDPR and CPRA):

The right to access, update, or delete personal data held by us.

The right to request data portability.

The right to restrict processing.

To submit a data privacy request, please contact us at the details below.

Security We take technical and organizational precautions to protect your store data from unauthorized access, loss, or misuse, including utilizing HTTPS encrypted API endpoints and secure authentication headers.
Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our app features or relevant legal obligations. Any updates will be posted to this page with an updated revision date.